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Setup guide

Connect a Meta ad account

Share view-only access with Pixel Pro Matrix as a partner. It takes about two minutes, needs no passwords, and nothing in the ads can be changed.

No passwords

Access is shared inside Meta Business settings.

Read-only

We can't edit, pause, create or pay for ads.

Remove any time

One click in Meta takes access away.

What you'll need

Partner Business ID
Partner name (shown in Meta)
Pixel Pro Matrix
Permission to give
View performance (only)

Who does what: steps 1–3 are done by whoever owns the ad account (usually the client), as an admin of their Meta business portfolio. Steps 4–6 are done by the agency in PixelProMatrix Reports.

  1. 1

    Open your Meta business settings

    Ad account owner30 seconds

    Go to Business settings → Partners and sign in with the Facebook account that manages the business.

    If you have more than one business portfolio, pick the one that owns the ad account using the switcher at the top left. In the menu, Partners is under Users → Partners.

    Don't see Partners? You need full control (admin) of the business portfolio. Ask the person who created it to do these steps, or to make you an admin.

  2. 2

    Add Pixel Pro Matrix as a partner

    Ad account owner1 minute
    1. Click + Add and choose Give a partner access to your assets.
    2. Enter the Business ID and click Next.
    3. Meta shows the partner name Pixel Pro Matrix. If it does, you've got the right one.
  3. 3

    Choose the ad account and give “View performance”

    Ad account owner30 seconds
    1. Under Asset type, select Ad accounts, then tick the ad account to share.
    2. Under permissions, turn on View performance only. Leave Manage campaigns, Manage ad account and everything else off.
    3. Click Save (or Assign). Done!

    Another way: open Business settings → Ad accounts, select the ad account, click Assign partners → Business ID, enter 1625426785889349, turn on View performance and confirm.

  4. 4

    Wait up to one hour

    EveryoneUsually a few minutes

    Meta needs a little time to pass the access through. It's usually ready within minutes, but give it up to an hour before moving on. Nothing else needs to be done in the meantime.

  5. 5

    Find the ad account ID

    Everyone30 seconds

    The ad account ID is a long number. Any of these ways works:

    • Ads Manager: open Ads Manager with the right account selected and look at the address bar. The ID is the number after act=, for example …?act=1467946372035270.
    • Business settings: open Business settings → Ad accounts and click the ad account. The ID is shown under its name.
    • Account switcher: in Ads Manager, open the account dropdown at the top. The ID is shown under each account name.

    You can enter it as act_1467946372035270 or just the digits 1467946372035270.

  6. 6

    Paste the ID in PixelProMatrix Reports

    Agency30 seconds
    1. Log in → Clients → open the client (or add it first).
    2. On the Overview tab, scroll to Meta ad accounts → Connect a Meta ad account.
    3. Paste the ad account ID and click Connect.

    You'll see Syncing within a minute. We import the last 13 months, so dashboards, AI audits and reports fill in over the next few minutes, and we email you when it's connected.

    Shows Waiting for approval? The partner access hasn't come through yet. Wait a little and click Check access. We also check automatically every 15 minutes.

Agencies: message to send your client

Copy, paste into WhatsApp or email, and you're done.

Hi! To set up your monthly Meta Ads reports, please give our reporting platform view-only access to your ad account. It takes about 2 minutes:

1. Open https://business.facebook.com/settings/partners
2. Click "Add" → "Give a partner access to your assets"
3. Enter Business ID 1625426785889349 (Pixel Pro Matrix)
4. Choose your ad account → turn on "View performance" only → Save

This only lets us read performance numbers. Nobody can change, pause or spend on your ads.

Step-by-step guide with pictures: https://reports.pixelpromatrix.com/connect

Once done, please send me your ad account ID (the number after "act=" in Ads Manager). Thank you!

Prefer to send a request instead?

  1. The agency pastes the ad account ID in PixelProMatrix Reports first (step 6). We send an access request from Pixel Pro Matrix.
  2. The ad account owner opens Business settings → Requests → Received, finds the request from Pixel Pro Matrix and clicks Approve.
  3. We connect automatically, usually within minutes.

If something's not working

I can't find Partners or Assign partners
You need admin (full control) of the business portfolio. Ask the portfolio's admin to do steps 1–3, or to give you full control in Business settings → People.
The ad account isn't in a business portfolio
Personal ad accounts must be added to a business portfolio first: Business settings → Ad accounts → Add → "Add an ad account", enter its ID, then repeat steps 2–3.
Meta says the Business ID doesn't exist
Use the copy button to avoid typos: 1625426785889349. The partner name must show as Pixel Pro Matrix.
Still "Waiting for approval" after an hour
Check in Business settings → Partners → Pixel Pro Matrix that the right ad account is listed with View performance. Then click Check access. Still stuck? Email us.
It says "Access lost"
Someone removed the partner access. Repeat steps 2–3, then click Check access. All past data is kept.
How do I remove access later?
Business settings → Partners → Pixel Pro Matrix → remove the ad account (or the whole partner). Reports for that account stop updating.

Need help? We usually reply within a working day.

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